Community Services

AI Agents to to deliver value based community services
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Client Intake & Eligibility Determination
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✅ Reduce long ques during your food distribution drives

✅ AI-powered chatbots for conversational intake & form-filling.
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✅ AI-powered
eligibility scoring based on parameters

✅ Speech-to-text for caseworkers jotting intake notes.
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The current process involves clients providing their demographic, financial, and health details, which are then manually reviewed and entered by staff to verify eligibility for food banks, shelters, or other forms of aid. Our AI agents Max and Jessica are available 24/7 to help in the community effort they can onboard clients using a Tablet, Phone Call, SMS, Whatsapp, Email or a browser.
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AI Onboarding Agent : Max & Jessica
Accessible on: Call, Text and Chatbot
Languages: English, Spanish, French and 24 others languages

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⏯ Listen Live

Screening Interviews and Data Verification
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✅ Eliminate data entry errors in client profiles.

✅ AI-driven identity verification through document scanning

✅ Real-time cross-referencing with government databases (SNAP/TANF/WIC)

‍✅ Document scanning & OCR-based ID verification.

Staff manually verify IDs, pay stubs, and utility bills through physical inspections and phone calls to agencies. Caseworkers spend 3-5 hours daily cross-checking information across multiple fragmented systems, leading to verification delays and potential eligibility errors. Paper-based documentation often gets misfiled or damaged during handling.
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AI Caseworker : David & Daphne
Accessible on: Call, text and chatbot
Languages: English, Spanish, French and 24 others languages

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⏯ Listen Live

Automated Recertification Alerts
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✅ Predictive timelines for eligibility expiration using client history patterns.

✅ Multi-channel nudges (SMS/email/IVR) in 24+ languages

✅ Pre-filled digital recertification forms with auto-updated household data

✅ Integrated calendar sync with automated follow-up escalation protocols

Clients receive paper notices 30 days pre-expiry through unreliable mail systems. 42% miss deadlines due to address changes or literacy barriers, requiring complete reapplication. Staff manually track expiration dates across spreadsheets, leading to 18% error rate in continuity of services according to Feeding America studies
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AI Caseworker: David & Daphne
Accessible on: Call, text and chatbot
Languages: English, Spanish, French and 24 others languages

⏯ Listen Live

Digitized Documentation
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✅ AI-powered document scanner with auto-crop/rotation/OCR

✅ Intelligent categorization of W2s, leases, medical bills, etc

✅ Blockchain-secured audit trails for sensitive records

✅ Automated redaction of protected health information (PHI)

✅Cloud-based access controls with version history tracking

Clients carry physical documents in folders that often get lost/damaged. Caseworkers photocopy 50+ pages weekly, struggling with illegible handwriting and incomplete paperwork. Storage rooms contain 1000s of unorganized client files, making audits and historical reference time-intensive.
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AI Onboarding Agent : Max & Jessica
Accessible on: Call, Text and Chatbot
Languages: English, Spanish, French and 24 others languages

⏯ Listen Live

Smart Reports and Insights
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✅ Real-time dashboard of service utilization trends

✅ Predictive modeling for food inventory needs using ML.

✅ Anomaly detection in distribution patterns (potential abuse)

✅ Automated compliance reports for USDA/FEMA

✅ Heat maps identifying underserved neighborhoods

Directors compile monthly reports manually from 5+ disconnected systems, taking 15+ staff hours weekly. Critical decisions about inventory distribution rely on outdated spreadsheets and gut instinct. 68% of food banks lack capacity to analyze service impact data according to Urban Institute studies.
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AI Analyst: Elizabeth
Accessible on: Chatbot
Skills: Generating reports & predictive analysis

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⏯ Listen Live

Community Services

AI Agents to to deliver value based community services‍‍

AI Agents to to deliver value based community services
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